Information We Collect

We may collect personal information when you:

• Submit a contact form
• Request a consultation
• Sign up for services
• Communicate with us via phone, email, or SMS
• Visit our website

This information may include:

• Name
• Email address
• Phone number
• Address
• Care-related details you voluntarily share
• Device and browser information
• Website usage data (e.g., pages viewed, duration, IP address)
• SMS-related information, including:

• Mobile phone number
• Consent details
• Message timestamps, delivery data, and interaction logs

How We Use Your Information

Classique Home Care uses your information to:

• Provide home care-related services and support
• Respond to inquiries and consultations
• Deliver requested communication, including SMS notifications
• Send A2P SMS messages (e.g., updates, confirmations, support instructions)
• Improve website functionality and user experience
• Maintain safety, legal compliance, and service integrity
• Facilitate customer support (e.g., replying HELP to our SMS messages)

We do not use your information for any unlawful or unrelated purposes.

 

SMS & A2P Compliance Disclosure

Classique Home Care is dedicated to protecting your personal information when you opt in to receive SMS messages from us.

1. Information We Collect (SMS-Specific)

When you opt into SMS messages, we collect your mobile phone number, your opt-in consent, and message-related data such as timestamps and delivery status.

2. How We Use SMS Information

Your mobile information is used solely to:

• Deliver the SMS messages you requested
• Send service-related updates or verification messages
• Provide customer support (text HELP)
• Improve communication performance
• Comply with legal or regulatory requirements

   

3. Sharing Your Information

We do not share, sell, or rent your mobile information to third parties or affiliates for marketing or promotional purposes.

We may share your information only with:

• SMS platforms
• Aggregators
• Technical service providers

These partners are required to maintain confidentiality and use the information only for message delivery or support.
We may disclose information if legally required.

4. Opting Out of SMS Messages

You can stop receiving SMS messages at any time by replying:

STOP, QUIT, END, CANCEL, or UNSUBSCRIBE

You will receive a confirmation message and no further SMS will be sent.

For assistance, reply HELP or contact us at:

📞 (206) 657-0224
📧 info@classiquehomecarestaffing.com

5. SMS Data Security

We implement security measures to protect your SMS-related data. However, no electronic system can guarantee 100% security.

6. Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages. Standard message and data rates may apply based on your carrier plan.

 

How We Share Your Information

We do not sell, trade, or disclose your personal information to third parties for advertising or marketing.

We may share information with:

• Service providers assisting in operations (e.g., hosting, email, SMS systems)
• Legal authorities, when required by law
• Professional advisors (e.g., compliance officers, auditors)

All partners are required to maintain confidentiality and protect your data.

 

Cookies & Tracking Technologies

We may use cookies, analytics tools, and tracking technologies to:

• Improve website experience
• Measure performance
• Identify trends and user behavior
• Customize content

You may disable cookies through your browser settings, but some site features may not work as intended.

 

Data Security

We use administrative, technical, and physical safeguards to protect your information. While we work hard to protect data, no online transmission or storage system is completely secure.

 

Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion
• Restrict or object to data processing
• Opt out of SMS at any time
• Request a copy of your data

To exercise your rights, contact us at the information below.

 

Links to External Sites

Our website may include links to third-party websites.
Classique Home Care is not responsible for the privacy practices or content of external websites.

 

Children’s Privacy

Our website and services are not intended for children under 13.
We do not knowingly collect information from children.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last Updated” date.

 

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Classique Home Care

📍 215 Sumac Dr, Monroe WA US 98272
📧 info@classiquehomecarestaffing.com
📞 (206) 657-0224