Information We Collect

We may collect personal information when you:

• Submit a form on our website

• Request a consultation

• Sign up for home care services

• Communicate with us by phone, email, or SMS

• Visit or browse our website

This information may include:

• Name

• Email address

• Phone number

• Address

• Care-related information you voluntarily share

• Device, browser, IP address, and website usage data

• SMS-related data (mobile number, consent records, message timestamps, delivery info)

How We Use Your Information

We use the information collected to:

• Provide and manage home care services

• Respond to inquiries and consultations

• Send service updates, scheduling notifications, and customer support messages

• Deliver SMS messages you have opted in to receive

• Verify identity and maintain client records

• Improve website performance, user experience, and communication

• Comply with legal and regulatory obligations

We do not use your information for unrelated, unlawful, or unauthorized purposes.

SMS & A2P Compliance

By submitting your mobile number and opting in, you consent to receive SMS/text messages from Classique Home Care.
These messages may include service updates, appointment reminders, care-related notifications, or general communication.

SMS Information We Collect

When you opt in, we collect:

• Your mobile phone number

• Your consent/opt-in record

• Message logs (timestamps, delivery status, responses)

How We Use SMS Information

Your mobile information is used only to:

• Send the messages you requested or agreed to receive

• Provide customer support (e.g., you may text HELP for assistance)

• Improve text delivery and communication quality

• Follow legal and carrier requirements

SMS Opt-Out

You may opt out at any time by replying:

STOP, END, CANCEL, QUIT, or UNSUBSCRIBE

You will receive a confirmation message and no further SMS messages will be sent.

For help, reply HELP or contact us:

📞 (206) 657-0224
📧 info@classiquehomecarestaffing.com

SMS Sharing Practices

We do not sell, rent, or share your mobile information with third parties for marketing.
We only share SMS-related data with:

• Messaging platforms

• Aggregators

• Technical service providers

All partners must keep your data confidential and use it only for message delivery and compliance.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.
Message frequency may vary. Standard message and data rates may apply.

How We Share Your Information

We do not sell or trade your personal information for advertising or marketing purposes.

We may share your information with:

• Service providers (hosting, email, SMS systems, technical support)

• Professional advisors (auditors, compliance officers)

• Regulatory or legal authorities when required

All partners are required to protect your information and keep it confidential.

Cookies & Tracking Technologies

We may use cookies, analytics tools, and similar technologies to:

• Enhance website functionality

• Analyze visitor behavior

• Improve performance and user experience

• Customize content

You may disable cookies in your browser settings, but some features may not function properly.

Data Security

We use administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, loss, or misuse.
While we implement strong security measures, no online system can guarantee 100% protection.

Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal information

• Request corrections or updates

• Request deletion of your data

• Restrict or object to how data is processed

• Opt out of SMS at any time

• Request a copy of your information

To exercise any of these rights, contact us using the details below.

Links to External Sites

Our website may link to third-party websites.
We are not responsible for the privacy practices or content of external sites.

Children’s Privacy

Our services and website are not intended for children under 13 years old.
We do not knowingly collect information from children.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

 

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Classique Home Care

📍 215 Sumac Dr, Monroe WA US 98272
📧 info@classiquehomecarestaffing.com
📞 (206) 657-0224